We believe that you should focus on building your practice and bringing your patients smiles and let us handle the IT work. As the Provider, you shouldn’t spend your days fixing computers, re-arranging operatories due to down computers, or sitting on hold for hours with Dentrix, Eaglesoft, NextGen, or Carestream.
Here at FamilyIT, we specialize in HealthCare and Dental technology solutions for the general, family or specialty practice. We handle every facet of your practice’s network, including calling your software, internet, and email vendors so you don’t have to. Your practice can generate more revenue, be more profitable and efficient, and save money through our managed services, cloud backup and network security offerings.
If your practice is in the Maryland, Delaware, Virginia, DC area, we can help you go back to what you do best: providing great smiles and growing your practice!
Lance Harvey, CEO - FamilyIT
We’ll manage all of your IT services for a flat-rate monthly fee so you can focus your efforts on growing your revenues and giving your patients great smiles. Let us give you the peace of mind you deserve today with FamilyIT’s managed services.
Leave IT to us. An ounce of prevention = a pound of cure. Regular maintenance and monitoring increases system uptime and peace of mind. Prevent issues and disasters before they happen.
Rest assured, FamilyIT has your back.
Prevent the unexpected from ruining your practice and compromising your patient data with our HIPAA compliant fully encrypted onsite & offsite image backup solution. Our recovery solution means you won't be stranded when disaster strikes.
Let us help you keep your patient's data safe from hacker's and viruses. We use state of the art antivirus and firewall technologies coupled with 24/7 monitoring solutions to keep patient data protected.
Not ready for our total network care?
Have a project in mind but don't know where to start?
Call us today to see how our affordable, professional technology consulting services can help your practice.
“FamilyIT has been invaluable as our IT solutions provider. We are a small dental practice and it’s hard to find a good IT company that will support us without charging an arm and a leg. They are quick to respond when we have issues, very friendly and personable, and are experts in Dental IT.
FamilyIT setup and monitor our new backup system, helped us get antivirus installed throughout the office and eliminated the slowness we were experiencing throughout our network with the installation of a new server. They worked directly with Easy Dental, our EHR software vendor, to resolve any issues we had with their software. Best of all they have helped us to be more efficient productive with technology and we no longer worry about our computer network.
I would highly recommend FamilyIT to any dental practice, they will treat you right whether you are big or small and the peace of mind they provide is invaluable.”
“Our office has a pretty complex network of 9 computers with x-Ray and integration with insurance companies. One day, our server stopped working. We couldn’t view our schedule or make appointments. We couldn’t take x-rays or send them to the insurance companies. -PANIC-Our dental equipment vendor highly recommended FamilyIT. They came out and within 4 hours they had migrated our old server drives over to much larger drives and everything started working again. They also improved the reliability and performance of our network well beyond our previous capabilities.
The biggest thing that impressed us was FamilyIT’s excellent service and response times to our calls. We are now processing patients and payments faster and are no longer worried about our computers being down with patients in the chair or at check-out. The peace of mind that FamilyIT provides us is beyond measure and well worth the investment.”
Dr. George Zacko D.D.S. & Associates
"We had a project in mind of upgrading our server to the newest version, Microsoft Server 2012 as we were still running server 2008 and like to give our patients the best in technology. We didn’t know who to turn to or trust until our dental equipment vendor recommended the Dental IT specialists, FamilyIT.
They researched all of our software for compatibility, specifically Softdent and Dexis. They drafted up a complete step-by-step project plan for us, handled all the details, and gave us a fixed quote so we knew at most what we would pay.
They came in on a Thursday evening and within 10 hours had: backed up our server, wiped and installed Server 2012, restored all of our data and reconnected the workstations. They tested everything after the install to ensure our Monday morning would be smooth and it was! At the end of the project, they spent less time than estimated and actually sent us a refund for the difference!
The team at Family IT are truly Dental IT specialists and a company you can trust."
Dr. LJR D.D.S.
*Some background for this testimonial: Richard Thomas is an accountant and president of The Thomas Firm Inc. He had an issue with his MacBook Pro not connecting to ethernet anywhere but in the Apple store. Apple couldn’t figure it out after months of troubleshooting at his local office. He called FamilyIT, within an hour we had a diagnosis for him to take to their larger engineering location. This is the email that followed after his visit with our diagnosis:
“You’re a genius!!! I finally got a chance to go to the Apple store. This time I went to the pentagon city location. They had it for a few weeks. They spoke to engineering for tips but they didn’t have any so they took your advice about the [issue being on the] logic board. The Ethernet works now.
Thank you Lance!!”
Richard J Thomas
The Thomas Firm Inc
“FamilyIT has been wonderful as our IT services provider! They quickly got our secure cloud backup up and running on our server, installed antivirus on all our computers, and are always easy to reach and quick to respond when we have problems.
We’ve had to move our offices twice this year and each time FamilyIT has made migrating our computer systems a breeze. I didn’t have to touch a single keyboard; they did the network cabling, moved the computers and server, and got everything setup so we were up and running quickly!
FamilyIT has safeguarded our data and made my business more efficient with technology!
I would highly recommend them to any small business owner, they are the best!”
Fmr. President First Financial Inc
“We are an established dental practice that has operated since 2001. We rely heavily on our computers and technology to run the everyday operation of the office. I needed Lance’s expertise on several occasions to troubleshoot our system’s needs.
I always found him to be trustworthy, knowing I could call him when I had a technology question. He was very reliable and prompt on his onsite office calls, as well as very courteous with me and members of my staff.
He demonstrated consistent technical knowledge to fix any problem, and always did so in a very professional manner.
Dr. William DeVeas D.D.S.
DeVeas Family Dentistry
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