About Us
Dental IT That Works For You
FamilyIT is a complete technology solution provider that specializes in Dental IT.
We are 100% committed to making sure providers and business owners have the most reliable and professional IT services in Maryland. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many providers and businesses depend on FamilyIT for complete IT services and support:
- Expert Professional Support – Our technicians are required to have many industry standard certifications like: Microsoft Certified Professional, Cisco Certified Network Associate, Security+, A+ Hardware and Software, and more. They are also required to have 2 years of experience in IT, so your practice isn’t stuck training the “new guy”.
- Experience – There are many generic IT providers out there that are jack of all trades with their business support experience. Here at FamilyIT we specialize in Dental IT and our CEO, Lance Harvey, has supported over 150 medical and dental offices.
- Friendly personable technicians – An often overlooked aspect of hiring IT support is the demeanor of the technicians sent to your practice. There are many great techs out there, but few that are always friendly, courteous, and personable with clients. We only hire technicians that are great with people, and friendly when on-site or on the phone.
- Dental Software Experience – We don’t pass the buck to the software vendor when problems arise. We have experience with dental software like: Eaglesoft, Dentrix, Dexis, Dolphin, Softdent, Carestream, Endovision, Practiceworks, PBSEndo, Easy Dental, Orthoease, CAESY, CDR Dicom, DSN, KDI, Ortho 2, Orthotrac, ProImage, Sidexis, Vistadent, Vixwin, WinOMS, Xrayvision, and the list goes on. Normally we can fix problems without even calling the software vendor.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. Integrating proactive maintenance, remote monitoring, managed antivirus, offsite encrypted cloud backup, onsite and remote support, HIPAA compliance and more. FamilyIT is here to team up with you and your practice for expert support.